All of my dealings with Jeff in the service department have more than exceeded expectations. I highly recommend them for any Porsche service work.

Great experience! Jeff made sure my car was taken car of and the repairs and maintenance of my car was perfectly preformed by the technicians. I was provided with a new Cayenne for a loaner vehicle. Very positive experience in every way.

We had a great and friendly experience. Did a great job on our service and the repairs that had to be completed. Kept me updated on the progress on having my car fixed. They also was very thorough on any recalls as well.

Great selection of Vehicles and Friendly Service

We are always treated well at Rick Hill Imports. Our most recent purchase went smoothly and we are happy with the new addition to our garage.

Shannon is the one to talk to if you are interested in a new model. His product knowledge is excellent.

I just purchased a used car from Rick Hill Imports and it has to be the smoothest and most pleasant buying process I’ve ever had with a dealership. They even dealt with my slow loan approval process through my personal bank, and everything went off without a hitch. A lot of dealers will force all kinds of things you don’t need, manipulate you into paying more than you need to, but I was treated with respect, didn’t feel forced into any decisions, and I’m currently in love with this car. I would recommend anyone shop with ...

Jeff was very courteous and took care of my needs very promptly, car was ready when promised.

Always great service! Jeff and Christa on Services department are great to work with!

Recently had a major repair done at the Porsche service center on my 911S . Couldn’t be any happier with the job Jeff did communicating with me and dealing with my warranty company. Thanks Jeff!! Adam diagnosed the problem and completed the repair work. Thanks again guys!!! Great job!!

Over the last few years we have purchased several cars from Rick Hill. Every visit to their sales or service department has been a pleasant experience. The service Department is exceptional, always helpful and courteous. Always giving me a complete explanation of the work performed and time required. Every time there I have been offer a loaner while work was being performed. I highly recommend Rich Hill for either sales or service.

Had appt for oil change and service. Was given time that service was to be completed on my Porsche, and as always, given a loaner car to drive while the above was being performed. Customer Service is fantastic. No need to ever shop anywhere else.

Dropped my 2019 Porsche GT3RS off for an oil change yesterday. I originally had a ride but that feel through so they provided a loaner car to use while the oil change was taking place. Great customer service. Refreshing experience.

I always receive the most excellent service and support from Rick Hill Imports. They go above and beyond to keep me and my SUV happy. Keep up the excellent work! And thanks for taking such great care of me.

Excellent service department sales staff just the whole spectrum of customer care always a pleasant experience your much more than a number their appreciation for your business is genuine

Everything at Rick Hill Imports is first class! I would highly recommend this dealership!

From the moment I arrived I was greeted and treated like their favorite customer. I came in for a factory recall and they gave me a loaner car. Even checking out was a pleasure. I will come back again.

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

Very Nice Vehicles to choose from and well Stocked

Rick Hill Porsche has proven to be a very reputable and helpful dealership who, in my case were very accommodating in addressing issues with my Porsche. I will continue to do business here, and recommend them to my friends.

I love my Porsche. Great place the people are the best

Great people

Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

Fast and Easy process!! Buddy was so helpful and made the whole process a breeze!!

Excellent service. On time, everything clearly explained.

Jeff and the associates in the service department go above and beyond to allow the customer to have a great experience. I am always pleased when I bring my vehicle in for service.

Quick and professional as well as courteous.

Great Customer Service. Jeff always goes out of his way to accommodate.

The buying experience was great. Jerry was knowledgeable, friendly and helpful. The best part was that Jerry gave me space. I took the car for a drive, and the car spoke for itself. This is the third Porsche I have bought at Rick Hills Imports. Each car is different, but each car feels exciting when I drive it. Oh, it was also great that the paperwork took about 15 minutes. Jerry called me to tell me everything was ready, and I just walked in and signed the papers. I would highly recommend Rick Hills Imports.

Always received as “Customer Family”. We have dealt with the Hill Family since 1977 ...SO...we feel like business kin.

I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!

Joe Gross and team were perfect. 0 pressure, exactly what I wanted, fast & accurate answers, volunteered to pick me up from airport, great conversation, all details handled promptly, accurately and a minimum of fuss, by every member. I flew in from Louisiana based on a few text communications and the experience from pickup to finance to genius could not have been better. I’ve never had an experience this good and I’ve pirchased 3 BMW vehicles to date.

As an out of state buyer I have never had easier / better purchase experience than I did with Buddy Buddy Babb.

The entire service staff at Mercedes of Kingsport is superb. Greg and the whole staff do everything possible to ensure that your service is done to the highest standards. Ive been completely satisfied each and every time Ive had my E550 or AMG SL 63 in for service. This Dealership and the staff are simply the best.

Great service! Love these guys!

Chad Barrett was my sales person, he had the Cayenne ready to go upon my arrival. This was my first Porsche buying experience although, I have previously purchased three Mercedes from the Hill family dealership. Their price was fair with no heavy pressure trying to sell me the car. I would, no, actually have already recommended the dealership and Chad to a friend that is looking for a car for her teenager. Kingsport is certainly lucky to have such a great dealership in town. Finally this is one of the few dealerships that doesn't add gross profit to the ...

Excellent service & super-friendly folks - as always 🙂

Hunter Locke finally found the car for me!! A white hardtop convertible!! It is so fun to drive. I want to drive it everywhere!! Plus, all the interesting and useful accessories. I didn't realize how badly that I needed them! Thank you, Hunter, for being such a nice guy to work with, as well as all the rest of the staff that I interacted with.

Best car buying experience. The sales and finance team are great. Steve York is a wonderful and honest salesman. Kent is also just as wonderful and together, they made buying a car an enjoyable process! Highly recommend !!

HAD A GREAT CAR BUYING EXPERIENCE WITH THIS DEALERSHIP. 2 CAR I HAVE BOUGHT HERE. WOULD RECOMMEND THEM SALESMAN JOE GROSS WAS A PLEASURE AND GSM MIKE IS A PLEASURE TO TALK TOO.

Good deal, great car, excellent service. What more could you want?

Just picked up my 2018 BMW M4 and had a fantastic experience with the team at Rick Hill BMW. Unlike other BMW dealerships, Rick Hill discounts their cars on their site and doesn't charge a documentation or closing fee (saving you $300-600!). I contacted the sales specialist, Shannon Hubbard, via email and he immediately got back to me with additional info on the car and the price, then worked with me throughout the process. General manager Mike Fraysier was great to deal with and walked me through the numbers and really bent over backwards to give me an excellent deal ...

5 stars isnt enough, this is truly a 10 star service department. We were greeted when we brought our vehicle in to be serviced, gave us a loaner to use while they service ours. Everyone is truly a professional. I also had some other issues I wanted them to check, this was done and and all issues were corrected and done in a timely manner. Every employee that we had the privilege to deal with at Rick Hill Imports is an asset to the dealership. This is the only service department that will service our Porsche and BMW.

I recently purchased a BMW from Rick Hill Imports and I have to say it was truly the best car buying experience I have EVER had. Joe Gross was our salesman - he was very patient, professional and provided amazing customer service! (Other car salespeople should be more like him!) They gave me a fair value for my trade and were very reasonable on their price. I will definitely return to Rick Hill BMW and work with Joe again in the future, and so should you!

MERCEDES OF KINGSPORT and Service Manager IS truly the Best.

Absolutely perfect. Couldn’t ask for a better salesman, we arrived to look at the bmw and he had it already warmed and waiting . Would definitely purchase from him in the future

Mr Gross was probably the easiest to deal with car salesperson I have worked with. We lease a new car every 2 years and when this lease is up I will for sure use him for the next. Unparalleled service!