PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Rick Hill Imports to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Facebook Nov 3, 2020

All of my dealings with Jeff in the service department have more than exceeded expectations. I highly recommend them for any Porsche service work.

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Facebook Sep 15, 2020

Great experience! Jeff made sure my car was taken car of and the repairs and maintenance of my car was perfectly preformed by the technicians. I was provided with a new Cayenne for a loaner vehicle. Very positive experience in every way.

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Facebook Sep 7, 2020

We had a great and friendly experience. Did a great job on our service and the repairs that had to be completed. Kept me updated on the progress on having my car fixed. They also was very thorough on any recalls as well.

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Google Jul 12, 2020

Great selection of Vehicles and Friendly Service

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Facebook Jul 7, 2020

We are always treated well at Rick Hill Imports. Our most recent purchase went smoothly and we are happy with the new addition to our garage.

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Google Jul 6, 2020

Shannon is the one to talk to if you are interested in a new model. His product knowledge is excellent.

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Cars Jun 20, 2020

I just purchased a used car from Rick Hill Imports and it has to be the smoothest and most pleasant buying process I’ve ever had with a dealership. They even dealt with my slow loan approval process through my personal bank, and everything went off without a hitch. A lot of dealers will force all kinds of things you don’t need, manipulate you into paying more than you need to, but I was treated with respect, didn’t feel forced into any decisions, and I’m currently in love with this car. I would recommend anyone shop with ...

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Facebook Apr 17, 2020

Jeff was very courteous and took care of my needs very promptly, car was ready when promised.

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Facebook Mar 15, 2020

Always great service! Jeff and Christa on Services department are great to work with!

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Facebook Mar 2, 2020

Recently had a major repair done at the Porsche service center on my 911S . Couldn’t be any happier with the job Jeff did communicating with me and dealing with my warranty company. Thanks Jeff!! Adam diagnosed the problem and completed the repair work. Thanks again guys!!! Great job!!

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Facebook Feb 6, 2020

Over the last few years we have purchased several cars from Rick Hill. Every visit to their sales or service department has been a pleasant experience. The service Department is exceptional, always helpful and courteous. Always giving me a complete explanation of the work performed and time required. Every time there I have been offer a loaner while work was being performed. I highly recommend Rich Hill for either sales or service.

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Facebook Jan 16, 2020

Had appt for oil change and service. Was given time that service was to be completed on my Porsche, and as always, given a loaner car to drive while the above was being performed. Customer Service is fantastic. No need to ever shop anywhere else.

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Facebook Jan 14, 2020

Dropped my 2019 Porsche GT3RS off for an oil change yesterday. I originally had a ride but that feel through so they provided a loaner car to use while the oil change was taking place. Great customer service. Refreshing experience.

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Facebook Dec 4, 2019

I always receive the most excellent service and support from Rick Hill Imports. They go above and beyond to keep me and my SUV happy. Keep up the excellent work! And thanks for taking such great care of me.

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Facebook Nov 30, 2019

Excellent service department sales staff just the whole spectrum of customer care always a pleasant experience your much more than a number their appreciation for your business is genuine

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Facebook Sep 28, 2019

Everything at Rick Hill Imports is first class! I would highly recommend this dealership!

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Facebook Sep 17, 2019

From the moment I arrived I was greeted and treated like their favorite customer. I came in for a factory recall and they gave me a loaner car. Even checking out was a pleasure. I will come back again.

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Cars Jul 31, 2019

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

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Google Jun 23, 2019

Very Nice Vehicles to choose from and well Stocked

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Facebook Jun 15, 2019

Rick Hill Porsche has proven to be a very reputable and helpful dealership who, in my case were very accommodating in addressing issues with my Porsche. I will continue to do business here, and recommend them to my friends.

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Facebook May 1, 2019

I love my Porsche. Great place the people are the best

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Google Apr 23, 2019

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Google Feb 26, 2019

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Google Dec 18, 2018

Great people

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Cars Nov 30, 2018

Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.

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Google Nov 28, 2018

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Google Nov 14, 2018

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Google Nov 9, 2018

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Google Oct 14, 2018

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Google Oct 6, 2018

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Google Sep 21, 2018

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Cars Sep 3, 2018

Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

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Google Aug 26, 2018

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Cars Aug 24, 2018

Fast and Easy process!! Buddy was so helpful and made the whole process a breeze!!

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Google Aug 23, 2018

Excellent service. On time, everything clearly explained.

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Google Aug 18, 2018

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Google Aug 10, 2018

Jeff and the associates in the service department go above and beyond to allow the customer to have a great experience. I am always pleased when I bring my vehicle in for service.

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Google Aug 10, 2018

Quick and professional as well as courteous.

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Google Jul 31, 2018

Great Customer Service. Jeff always goes out of his way to accommodate.

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Cars Jul 22, 2018

The buying experience was great. Jerry was knowledgeable, friendly and helpful. The best part was that Jerry gave me space. I took the car for a drive, and the car spoke for itself. This is the third Porsche I have bought at Rick Hills Imports. Each car is different, but each car feels exciting when I drive it. Oh, it was also great that the paperwork took about 15 minutes. Jerry called me to tell me everything was ready, and I just walked in and signed the papers. I would highly recommend Rick Hills Imports.

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Google Jul 20, 2018

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Google Jul 17, 2018

Always received as “Customer Family”. We have dealt with the Hill Family since 1977 ...SO...we feel like business kin.

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Cars Jul 17, 2018

I always enjoy everything about my visits to Rick Hills, except paying the bill, but up until that moment, it is great. I can pay that bill, knowing I'm leaving with a car in excellent condition until the next time service is due. Thank you for the confidence I feel when I drive away!

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Cars Jun 30, 2018

Joe Gross and team were perfect. 0 pressure, exactly what I wanted, fast & accurate answers, volunteered to pick me up from airport, great conversation, all details handled promptly, accurately and a minimum of fuss, by every member. I flew in from Louisiana based on a few text communications and the experience from pickup to finance to genius could not have been better. I’ve never had an experience this good and I’ve pirchased 3 BMW vehicles to date.

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Cars Jun 11, 2018

As an out of state buyer I have never had easier / better purchase experience than I did with Buddy Buddy Babb.

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Cars Jun 6, 2018

The entire service staff at Mercedes of Kingsport is superb. Greg and the whole staff do everything possible to ensure that your service is done to the highest standards. Ive been completely satisfied each and every time Ive had my E550 or AMG SL 63 in for service. This Dealership and the staff are simply the best.

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Google Jun 2, 2018

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Google May 15, 2018

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Google Apr 20, 2018

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Google Apr 20, 2018

Great service! Love these guys!

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Google Apr 18, 2018

Chad Barrett was my sales person, he had the Cayenne ready to go upon my arrival. This was my first Porsche buying experience although, I have previously purchased three Mercedes from the Hill family dealership. Their price was fair with no heavy pressure trying to sell me the car. I would, no, actually have already recommended the dealership and Chad to a friend that is looking for a car for her teenager. Kingsport is certainly lucky to have such a great dealership in town. Finally this is one of the few dealerships that doesn't add gross profit to the ...

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Cars Mar 14, 2018

Excellent service & super-friendly folks - as always 🙂

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Google Mar 6, 2018

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Cars Feb 22, 2018

Hunter Locke finally found the car for me!! A white hardtop convertible!! It is so fun to drive. I want to drive it everywhere!! Plus, all the interesting and useful accessories. I didn't realize how badly that I needed them! Thank you, Hunter, for being such a nice guy to work with, as well as all the rest of the staff that I interacted with.

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Cars Feb 14, 2018

Best car buying experience. The sales and finance team are great. Steve York is a wonderful and honest salesman. Kent is also just as wonderful and together, they made buying a car an enjoyable process! Highly recommend !!

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Google Feb 7, 2018

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Cars Feb 7, 2018

HAD A GREAT CAR BUYING EXPERIENCE WITH THIS DEALERSHIP. 2 CAR I HAVE BOUGHT HERE. WOULD RECOMMEND THEM SALESMAN JOE GROSS WAS A PLEASURE AND GSM MIKE IS A PLEASURE TO TALK TOO.

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Google Feb 5, 2018

Good deal, great car, excellent service. What more could you want?

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Cars Feb 1, 2018

Just picked up my 2018 BMW M4 and had a fantastic experience with the team at Rick Hill BMW. Unlike other BMW dealerships, Rick Hill discounts their cars on their site and doesn't charge a documentation or closing fee (saving you $300-600!). I contacted the sales specialist, Shannon Hubbard, via email and he immediately got back to me with additional info on the car and the price, then worked with me throughout the process. General manager Mike Fraysier was great to deal with and walked me through the numbers and really bent over backwards to give me an excellent deal ...

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Google Jan 31, 2018

5 stars isnt enough, this is truly a 10 star service department. We were greeted when we brought our vehicle in to be serviced, gave us a loaner to use while they service ours. Everyone is truly a professional. I also had some other issues I wanted them to check, this was done and and all issues were corrected and done in a timely manner. Every employee that we had the privilege to deal with at Rick Hill Imports is an asset to the dealership. This is the only service department that will service our Porsche and BMW.

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Cars Jan 28, 2018

I recently purchased a BMW from Rick Hill Imports and I have to say it was truly the best car buying experience I have EVER had. Joe Gross was our salesman - he was very patient, professional and provided amazing customer service! (Other car salespeople should be more like him!) They gave me a fair value for my trade and were very reasonable on their price. I will definitely return to Rick Hill BMW and work with Joe again in the future, and so should you!

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Google Jan 24, 2018

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Cars Jan 23, 2018

MERCEDES OF KINGSPORT and Service Manager IS truly the Best.

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Google Jan 20, 2018

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Cars Jan 18, 2018

Absolutely perfect. Couldn’t ask for a better salesman, we arrived to look at the bmw and he had it already warmed and waiting . Would definitely purchase from him in the future

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Cars Jan 18, 2018

Mr Gross was probably the easiest to deal with car salesperson I have worked with. We lease a new car every 2 years and when this lease is up I will for sure use him for the next. Unparalleled service!

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Google Jan 17, 2018

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Google Jan 3, 2018

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Contact Us

(855) 383-1465

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865 East Stone Drive • Kingsport, TN 37660

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Today's Hours:

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Rick Hill Imports 36.5562439, -82.5389595.