Mike Fraysier has been our General Manager for over 15 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.
Christa started here in October of 2018. She started out as one of our Service Advisors, and recently moved up to take over as our Porsche Service Manager. Christa is originally from Florida. She graduated from NASCAR Technical Institute in 2011 with a certificate in Automotive Technology. In her free time she likes to go fishing with her husband, spend time with her daughter, and play with her dog and pygmy goat! She has been a great addition to the Rick Hill Imports team, and we are so happy to have her!
C.J. has worked for Rick Hill Imports off and on for about 15 years. He is a 3rd generation Hill, and started his first position here as a teenager doing automotive detailing. He later moved into a position in the BDC Department, and now has stepped into the role of Used Car Manager as well as our Porsche Customer Experience Manager. C.J.’s main goal is to make sure we have the cars that our customers want/need, and that their experience with us is top notch every step of the way.
Michaela works with us as the Communications Director. She manages the backend of our online operations here. She works on marketing, works with our vendors, our websites and social media accounts, and helps with the planning of our events. Michaela joined our team in January of 2018, and is looking forward to many more years here at the dealerships!
Outside of work, Michaela is a member of the worship team at Christ Fellowship. She enjoys music of all kinds, her dog Lily, and her husband who is one of our very own, C.J. Hill.
Shannon has worked with us for over 5 years as a Porsche Certified Sales Professional. His goal with each customer is to provide a purchasing experience that they will not forget. Shannon’s always want his customers to drive away in their new or pre-owned Porsche 100% satisfied with their purchasing experience. He wants his customers to know that he will always be available for them to contact for any of their Porsche needs. In his free time, Shannon spends a lot of his time camping, attending car shows, autocross, and volunteers with many animal rescues.
For your very own VIP experience, schedule an appointment with Shannon today!
Steve York has been with the Rick Hill Imports team for over 15 years now, although he has been in the game for much longer than that! Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He has worked in numerous positions and locations in the automotive industry (such as L.A. and Huntsville, AL), but he says he has loved coming home to Kingsport, TN to work in this market. He values his relationship with God, his family, and his country more than anything. He loves riding his Harley, working with the Porsche Club, and going on Porsche Rallies throughout the region. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.
Belvia Thomas has been the Office Manager and accounting clerk at RHI for almost 25 years. Though she started her career as a cashier at Brendalls Retail, she ended up with us and we are so thankful that she did! Belvia’s job is to make sure everything runs as smoothly as possible for our customers and employees. She loves getting to know customers and establishing relationships with them. She is a people-person who values her family, friends, and work more than anything.
Rylyn has been with us since March of 2019 in the BDC Department. As a BDC agent, she spends her days with us assisting customers, taking phone calls, and helping with the service department as well. Outside of work, she is enrolled full time at ETSU, loves attending festivals with her friends, and spending as much time as possible with her dogs.
Angela “Nicole” Goins has been our Warranty Administrator for 10 years now! Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people.
Jeff Wilson has been with RHI for 4 years now as a Service Advisor. Before RHI, Jeff worked for 18 years at GameStop and two years Grindstaff Auto Group. With the help of his wife Jackie, Jeff has raised two daughters. Jeff is a problem solver, and enjoys working with customers to address their issues. Jeff values honesty more than anything (in a market not known for that quality).